Managed Services

SysGen takes a hands-on approach to delivering professional IT services. We take the time to understand the needs of our clients, and specialize in supporting small and medium businesses.

Because we understand that technology environments are rarely identical, SysGen always customizes its level of service delivery to suit your specific needs.

Features and Benefits:

• 24X7 Real Time Alerting and Monthly Reporting
• Quarterly Business Review: In-depth analysis of all alerts and reports, prepared and presented by SysGen, ensuring alignment with your IT business goals.
• Asset Management: Valuable asset-based control, up-to-date warranty status information, and identification of unauthorized software.
• Site Audits: Reduced risk with baseline security scanning to detect security holes, verification of data back-up completion and continuous monitoring for viruses.
• Preventative Maintenance: Up-to-date security patches for desktops and servers, and comprehensive server health reports.